A colleague who’s been on every job

Kenner is a colleague your technicians call or text on WhatsApp, iMessage or a normal phone line. It briefs them before each job, helps at the unit and writes the record into your FSM.

Request a pilotWatch a job

Built by people from

PalantirBayerEnBWImperial College LondonESCP Business SchoolEntrepreneurs FirstCombinator

Everything your team knows, one call away

KennerWhatsApp audio · incoming

Example data.

Technicians actually use it

Tools that wait to be opened don't get opened. Kenner lives in the apps technicians already use, and each one picks their own way to work with it.

In the apps they already use

Nothing to install, no login to forget. When they're stuck they call a colleague, and this one always picks up.

Recents

HL
Service hotlineOn hold 11 min
JK
Jonas K.Senior tech · no answer
KennerWhatsApp call · answered
  • WhatsApp
  • iMessage
  • Microsoft Teams
  • Telegram
  • Phone call
  • Own app for large rollouts

Their way

It learns how each technician likes to work.

Quiet unless asked
One check-in on the drive home
A call on the way
Help during the job

Stuck at the unit? Ask out loud, hands-free. Answers come from your manuals and your own past repairs, with the source named.

Their language

They speak in the language they want. The report comes out in yours.

TürkçePolskiDeutschRomânăEnglishУкраїнськаHrvatskiFrançaisEspañolالعربيةItalianoPortuguês

Written back into your FSM

Report, parts and photos land where your office already works.

  • Any other FSM, with or without an API

What changes for your service business

First-time fix

The last fix and the right part go out with every visit.

Fewer second visits

Capacity

Less searching, fewer calls to the hotline or the one senior who knows.

More jobs per technician

Ramp

New technicians know every unit’s history before they arrive.

New hires on their own sooner

Knowledge

Built from every job, not from a documentation project nobody finishes.

A knowledge base that writes itself

Your baseline is measured during the pilot.

Built for service where a second visit costs you

One job, start to finish

Hear a real job: three short calls, sound on.

John’s phone

0:00

Your system

Live in a week

Day1Day2Day3Day4Day5Day6Day7We doYou do
Day 1Connect FSM and manualsKickoff1 hour
Days 2–3Build the memory from your job history
Day 4Tune briefingsSenior review30 min
Days 5–6Set up each technicianTeam intro15 min each
Day 7Live

Secure by design

01ISO 27001Pending

Information security management. Certification in progress.

02SOC 2Pending

Independent audit of our security controls. In preparation.

03GDPR

Built for GDPR, with a data processing agreement for every pilot.

04Your data

Your records stay yours. Nothing leaves the job without the technician’s okay.

Start with one team

Five to ten technicians, two weeks, measured against your own baseline.

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